Modules

e-CRM (Customer Relationship Management) - A fully integrated Customer Relationship Management module, designed specifically for the self-storage industry and multi-facility operators in particular to track leads, reservations, marketing campaigns, and more, while giving employees the ability to follow up with prospective customers, take payments, manage collections, and handle customer-related incidents from any location with Internet access.

Call Tracker - A web based application designed to help you manage and analyze your calls. This application provides various statistical and analytical data of your calls to help your decision making process. With the vital information obtained, you can plan the marketing expenses for your various advertising campaigns and increase revenue.

Online Reservations and Rentals - If you’re looking for an e-Commerce solution that enhances your online presence, increases revenue, reduces overhead, and improves customer service, then Online Reservation and Rentals is the perfect solution. We’ve created the most powerful online solution in the self-storage industry, which can easily be customized to interface with your website.

Customer Portal - An online module which provides tenants 24x7 access to their account. With the customer portal, tenants can make payments, view outstanding balances, update contact information and thereby have greater control in managing their accounts.

SSM Text Messenger - A cloud based collection system designed to reduce the time store managers spend on collection calls. SSM Text Messenger is an automatic payment reminder and collection system, which integrates with Self Storage Manager (SSM) management software and improves the cash flow through higher conversion rates compared to Email, Direct mail or Collection Calls.

Site WalkThrough - An innovative module that enables site managers to conduct business on their hand-held iPhone, iPad, or Tablet device. This valuable application allows managers to conduct site walk-throughs, do lock checks, enter site maintenance notes, mark units for scheduled move-outs, take online reservations or online payments from tenants, and perform site audits from anywhere on or off the property.