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Blue Bell, PA, September 3, 2024 – Self Storage Manager (SSM), a leading provider of comprehensive management software solutions for the self-storage industry, is thrilled to announce the launch of the SSM Web Platform - a groundbreaking, fully integrated website solution exclusively tailored for SSM Cloud users. Developed in collaboration with the digital marketing experts at Adverank™, this new platform sets a new standard in website management for self-storage businesses, providing unmatched control, flexibility, and marketing capabilities.

The SSM Web Platform offers self-storage operators the ability to seamlessly manage and optimize their online presence with unprecedented ease and precision. This powerful tool not only simplifies website management but also enhances customer engagement, streamlines operations, and drives meaningful results.

"The SSM Web Platform is a game-changer for our business," says Tim Springer, Owner of Avid Storage, an early adopter of the platform. "The ability to update our website instantly and directly from SSM Cloud and the intuitive point-and-click editor has made managing our online presence so much simpler. We've seen an immediate impact on our customer interactions and overall efficiency."

One of the standout features of the SSM Web Platform is its seamless integration with SSM Cloud. Changes made to facility and unit information in SSM Cloud are reflected live on the website in seconds, ensuring that customers always have access to the most accurate and up-to-date information. Expanding your business? Newly added locations in SSM Cloud can instantly appear on your website, keeping your online presence in sync with your growing portfolio.

"The SSM Web Platform is designed to put the power back in the hands of self-storage operators," says Kat Shenoy, CEO and Chairman of the board, Self Storage Manager, Inc. "Our point-and-click web content editor makes it incredibly easy to construct and update web pages, while the seamless integration with SSM Cloud ensures that your online presence is always accurate and up-to-date. The SSM Web Platform is backed by the same 24x7 technical support that our SSM clients are very much used to.”

In today's competitive digital landscape, SEO and marketing attribution are critical to success. The SSM Web Platform offers all the tools needed to create SEO-ready web pages and track the effectiveness of marketing campaigns. Users can easily update meta titles, descriptions, and H1 tags, improve page speed, and assign target keywords to boost their search engine rankings. Additionally, the platform provides comprehensive marketing attribution, allowing operators to see which channels are driving the most revenue and delivering the best return on investment.

"At Adverank, our goal is to empower businesses with the tools they need to succeed in a digital-first world," says Jason Zickler, CEO of Adverank. "We are proud to partner with Self Storage Manager to create a web platform that not only simplifies website management but also puts marketing attribution at the forefront, helping operators make data-driven decisions that enhance their bottom line."

• Self Storage Manager - Comprehensive management software for single and multi-facility operators. Online Reservations and Rentals with Electronic Signature & Digital Storage of leases.
• e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems.
• Call Tracker module - to monitor call recordings, capture valuable statistics including lead to rental conversion ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns.
• SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls.
• Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more.
• Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module - for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more.
• Business Intelligence and Analytics - API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and lead aggregators.
• 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific.

For more information, please contact Self Storage Manager, Inc. at 800-469-1740 Ext. 1, or by visiting https://www.selfstoragemanager.com/ or email us at sales@selfstoragemanager.com.

Over 350 self-storage locations use Adverank to power their digital ads campaigns. By using real-time occupancy and ad performance data, Adverank acts like a digital ad assistant, sending daily tips to optimize ad spend to achieve the occupancy goals of each location. Adjust Google Ad budgets up or down, or launch full social media ad campaigns with amazing designs, all with just a click!

No more wondering if you’re spending enough or too much to drive occupancy. No need to contact agency reps or wait for the next review meeting to make ad campaign changes. Monthly fees are set and we don’t charge based on commissions, incentivizing self-storage locations to spend exactly what is needed to drive occupancy.

Learn more at www.adverank.ai.

John Rohan, Self Storage Manager Inc., +1 (800) 469-1740 Ext: 1,
sales@selfstoragemanager.com

Blue Bell, PA, August 30, 2024: Self Storage Manager, Inc., a Total Solutions Provider for the self-storage industry and developer of Self Storage Manager (SSM), today announced that National Storage Affiliates Trust (NYSE: NSA), one of the largest owners and operators of self storage properties among public and private companies in the United States, has successfully completed the roll out of SSM Cloud at over 1,000 properties. SSM Cloud is developed using the latest cloud technology to provide an enterprise class management software solution for large and multi-facility self-storage operators.

According to David Cramer, President & CEO of NSA. “Converting over 1000 self-storage facilities to another software is a massive project, especially when considering several of the integrations we have in place for 3rd party applications and in-house applications. The SSM team, headed by their President Rohan Shenoy, made the transition feasible by having a dedicated team to NSA, and meeting our deadline of migrating the NSA corporate-managed sites to the SSM Cloud application before year-end 2023, followed by the migration of several NSA Pros sites. The SSM team worked very closely with NSA’s project team and performed all the migration related tasks including data conversion, verification, implementation, and 3rd party integrations efficiently. As part of the relationship we’ve built, NSA proactively brought forward multiple recommended improvements to SSM’s processes and customer experiences, and our teams worked together to co-create multiple large enhancements to their product, which have since been implemented. Both the NSA and SSM teams met regularly to review the status, discuss observations, and finalize plans. The collaborative approach allowed for the NSA team to get through observations quickly, and ensured any customization required by NSA was completed in a timely manner. I would recommend SSM Cloud to any large operator or REIT that is looking for an alternative to their current PMS.”

“We are delighted to welcome another large REIT and top operator, NSA to our rapidly expanding client base and thrilled that we have successfully completed a major milestone of onboarding SSM Cloud to 1000+ properties for a single operator”, said Kat Shenoy, Chairman & CEO of Self Storage Manager, Inc. He further commented “We are grateful to NSA for their contribution in significantly enhancing the SSM Cloud product and SSM API. SSM Cloud is highly scalable, secure, rich in functionality and our advanced API makes it easy for large operators to integrate SSM Cloud to in-house applications or any 3rd party service of their choice. We are very confident that SSM Cloud would meet or exceed the requirements of any large operator or REIT of any size. We strongly believe in providing the best products and services to our clients and as a result, our market share among large operators and REITs has continued to increase. We plan to stay independent for many more years and provide storage operators that are unhappy with their current PMS a superior software solution, with the flexibility and the level of customer service they deserve.”

According to Rohan Shenoy, President of Self Storage Manager Inc., "SSM is thrilled to have partnered with NSA during their rollout, and for planning the technological roadmap. NSA has a very sophisticated shop, and we were delighted to have worked with their Accounting, Marketing, IT, and Operations teams in streamlining the integrations to their call center, revenue management, accounting, and business intelligence functions. As NSA had a goal to complete the rollout of their corporate sites and the PROs in a consolidated timeline, SSM was able to assist by automating many of the conversion steps, and migrate entire portfolios in a matter of a few days. Thanks to the excellent cooperation that was received from the NSA team, the conversion of 1000+ sites to SSM was achieved with minimal downtime, and a high degree of accuracy. We look forward to partnering with NSA to assist with their growth plans."

National Storage Affiliates Trust is a real estate investment trust headquartered in Greenwood Village, Colorado, focused on the ownership, operation and acquisition of self storage properties predominantly located within the top 100 metropolitan statistical areas throughout the United States. As of June 30, 2024, the Company held ownership interests in and operated 1,052 self storage properties located in 42 states and Puerto Rico with approximately 68.8 million rentable square feet. NSA is one of the largest owners and operators of self storage properties among public and private companies in the United States. For more information, please visit the Company’s website at www.nsastorage.com. NSA is included in the MSCI US REIT Index (RMS/RMZ), the Russell 1000 Index of Companies and the S&P MidCap 400 Index.

Self Storage Manager, Inc. offers a complete suite of products and services that include Self Storage Manager^TM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and lead aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe and Asia-Pacific. For more information, please contact Self Storage Manager, Inc. at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or email us at sales@selfstoragemanager.com.